Hi all,
As many of you know, GameSalad has an ongoing relationship with Amazon to support our developer community and provide exclusive promotional opportunities. Our friends at Amazon have helped provide publishing incentives such as free PRO licenses, prizes and incentives for game jams while working with us to promote our developers and their games.
Some of these promotional opportunities recently involved publishing eligible GameSalad games to a GameSalad Arcade promotional channel on the Amazon store. Any of the games submitted during our recent game jams were part of this promotion. Many of the games on the GameSalad Arcade were also eligible. These games are free for Amazon users, and showcase what our community is doing with GameSalad. It’s a great opportunity to get exposure for GameSalad devs and show off their great work to a larger audience.
It turns out that we made a mistake in how we flagged eligible games in our database when we sent over a batch of files to Amazon. Some games that shouldn’t have been published were accidentally included. Yikes! It was never our intent to publish ineligible games and we’re sorry for anyone that was affected by this. We’re working with Amazon to take down any games that should not have been part of the promotion and they’ve offered to help expedite the process.
If you have a game that should not have been included in this promotion, please follow the instructions below to have your game removed.
Please accept our sincere apologies if you’ve been negatively affected by this mistake. We’ll get this resolved as soon as possible and will be extra diligent in the future to make sure it doesn’t happen again.
Thanks!
Self Help Removal Instructions
In order to have your HTML5 apps removed from the Arcade channel on the Amazon store, please do the following:
- Visit the publishing portfolio page for your game and go to the Arcade/HTML5 configuration section. (If you have removed the game from your publishing portfolio, please send in a Support Request (http://support.gamesalad.com/#/help/website) and we will process the removal for you. For the field “Enter the URL address of the page” please enter the http://arcade.gamesalad.com page for your game.)
- Uncheck “Allow GameSalad to use my game for promotional purposes on third party sites and app stores.”
- As Amazon does not have an automated removal mechanism, it may take a little while to remove the games, though Amazon has agreed to help expedite the takedown process.
As an alternative to removal, you can create a “demo” version of your game for Arcade that points to your full game on Amazon. Let us know via support ticket when you have updated your game, and we will publish the update to Amazon.